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Breakfast with O-TET
A first step to joining Europe. Ideas and overviews, case
studies of making the most of European accession. An interactive
meeting to make us all more competitive in a new environment.
Your chance to learn and earn for the cost of a good breakfast!
Benchmarking
Reveal opportunities for excellence in your business, quality
improvement, enhanced profitability and growth. Providing
the very reason to change for the better.
Cross Cultural Communication
Getting ready for European accession. Culture is the way people
solve problems differently from each other. Let's learn how
and why and see things from another point of view!
Time Management
Take control over your time! Get things done, prioritise tasks
and discover what is urgent and important and what is not!
Successfully manage time and reduce stress for you and your
employees.
Stress Management
Understand what it is…and cope with it. Raise your level of
health and social time. Increase your effectiveness lower
stress.
Manage Conflict
Avoid conflict, where possible, and where it is not possible,
solve it!
Presentation Skills
Present a professional and confident image to your prospects,
clients and colleagues. Win people to Your way of thinking.
Negotiating 1
When to stay, when to walk away and how to leave the door
open to come back. Enabling everyone to feel satisfied with
the results and willing to negotiate another day.
Negotiating 2
Tougher than #1! Step up a gear……
Team Building
Understanding the space a team needs to be effective. The
concept, roles and rules where successful teams operate. So
"what is a team?" in different organisational cultures
and "where is your place in that team". The first
steps in building a successful team.
Time Management
Take control over your time! Get things done, prioritise tasks
and discover what is urgent and important and what is not!
Successfully manage time and reduce stress for you and your
employees.
Stress Management
Understand what it is…and cope with it. Raise your level of
health and social time.
Increase your effectiveness & lower stress.
Manage Conflict
Avoid conflict, where possible, and where it is not possible,
solve it!
Relationship Selling
The steps to success from the worlds best sales force. Join
the selling circle earlier than your rivals.
Targeted Marketing
Profitably delivering your product or service to your client
in a superior way.
Customer Relationship Management (CRM)
Focus on your customers for success. The ultimate goal is
to build relationships, grow revenue, ensure customer satisfaction,
and to retain customers. After all, it is easier to sell to
an existing customer than to acquire a new one!
Cross Cultural Communication
Culture is the way people solve problems differently from
each other. Let's learn how and why and see things from another
point of view!
Benchmarking
Measure success and use it! Check the competition and use
their ideas..... Benchmarking is for companies "getting
fit for Europe". It reveals opportunities for "excellence
in business" for improvement, enhanced profitability
and a quality service to beat your competitors. This will
provide the very reason for change.
Change thinking!
Change! Do we need it? Can we manage it?
Evaluate company strategy from "the outside in".
Assess and challenge established organisational practices.
Recognise whether you need change and if you can make it.
Demonstrating the steps needed to achieve it.
Customer Relationship Management (CRM)*
It costs five times more to find a client than keeping one!
Find out who and how. Then become a pioneer in your industry
through excellence for sales, service, or marketing.
* Also intended for government and public-sector organisations
who need to service and support their constituents, companies
and organisations that they represent.
Tailored Training
This is real bespoke training and needs very close co-operation
with our training partners.
Consulting …. "what do you want?"
Investing in Excellence needs experience.
Use ours for: Organising public private partnerships. Investigating
EU Financing.
Use the O-TET consulting arm to design your workforce for
Excellence. Plus we offer business excellence, benchmarking,
business communities, networking for private partnerships,
and implementation structures with our partners………
We also provide services to government and public-sector
organisations who need to service and support their constituents,
companies and organisations that they represent.
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